Susan LaCasse knows firsthand the challenges of creating a culture of continuous improvement and the leadership that significant culture change demands. Susan brings 25 years experience in driving change in a variety of project and leadership roles. Common to these roles were leadership development, process improvement and change management.

Susan has a practical, straightforward style. She meets people where they are and is able to connect with leaders at all levels, from the boardroom to the shop floor. Her energy and positive outlook are contagious. Susan is a student of human behavior, constantly seeking the latest in theories and tools. She also understands how organizations work. Together, she uses this combination to help her clients create positive, lasting change. Susan is a unique combination of coach, catalyst and trusted adviser.

Susan founded Leaderscapes in 2006 with a mission to help people claim the life they want to have -- essentially, to learn and develop the skills to be leaders in their own life.  Self-leadership is the foundation for formal leadership -- and a game-changer when it comes to driving & sustaining a customer confident culture. Her client list includes companies from 1M-150M, primarily in manufacturing.  Susan has had success with clients in finance, IT services, retail, non-profit, and small business, as well.

Susan is a Certified Business Coach and an active affiliate of the Trusted Advisers Network (TAN) in Reading, PA. With TAN, she is part of a network of skilled consultants & coaches throughout the United States. Susan received her first coach training through the Coaches Training Institute (CTI) and is a graduate of CTI’s Leadership Program. She has also studied Transformational Neuroscience Coaching with Be Above Leadership, LLC.

She is co-author of two self-published books: “Selling for Geniuses” focuses on sales and marketing for the non-sales professional, and “Do Eagles Just Wing It?” provides ideas and tools for developing and executing a personal life strategy.

Susan holds a Master’s degree in Training and Human Resource Development from the University of Wisconsin – Stout, and Bachelor’s degrees in English and Mathematics from the University of Wisconsin – River Falls. She has taught strategy and leadership courses at St. Mary’s University of Minnesota in the Organizational Leadership Master’s Degree Program.

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“Susan has provided our leaders invaluable guidance on organizational development and people issues. She is an outstanding communicator with a gift for understanding what makes each unique individual tick. She coaches leaders to have the candid conversations that are necessary but often avoided. And her personable style enables her to reach employees minds and hearts. Our team would not be the healthy, trusting, high functioning team it is today without her.”

— Melissa, Senior Manager, Manufacturing Operations